END to END Turn Key softwsre Service

Pacslink will provide all the services to keep the software, Network, Servers and up and running 24/7, to enhance features or to rework the system for future maintainability, security alerts and critical patch updates. All hardware and network accessories installed for the supply of System Services will be the property of Pacslink Corporation.

  1. Supply of HMIS / PACS as Service and Operational support to OPD / Emergency / Pathology / Radiology Wards / ERP system including processes management, customization of reports, data management and housekeeping, such as backup/restore.
  2. Supply and Manage IT infrastructures as Service – including servers, databases, applications and networks
  3. Monitor and manage the software supplied as service in the IT environment with specific responsibility for server and database management.
  4. Maintain and monitor all network, security and computer systems to meet the current and future requirements.
  5. Network management includes end-to-end cabling, dressing and designing as per the workflow requirement.
  6. Responsible for providing and managing, maintenance and architecture of PACS storage, servers, network devices, and productivity tools.
  7. Software distribution and patch management as service, and related Software Defined infrastructure installation of servers, desktop computers, printers, routers, switches, software deployment, security updates and patches.
  8. Software distribution and patch management as service, and related Software Defined infrastructure installation of servers, desktop computers, printers, routers, switches, software deployment, security updates and patches.
  9. 24/7 Onsite and remote help desk to support hardware, Software and server issues
  10. Resolve issues and prepare status reviews and reports as per requirement.
  11. Make the necessary changes noted and customization based on the user requirements by either coding or modifying the program behind the system to achieve the desired results

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